Terms of Use

1. Introduction

This website is operated by 8ight Optix Vision.

These Terms of Use govern your access to and use of the Website, including its content, functions, services and features.

By accessing, browsing or using the Website, you acknowledge that you have read, understood and agreed to these Terms of Use.

If you do not agree to these Terms of Use, please stop using the Website.

2. Other Applicable Policies

These Terms of Use should be read together with our:

• Terms and Conditions;
• Privacy Policy;
• Cookie Policy, where applicable;
• Delivery Policy;
• Returns and Refund Policy;
• Warranty Policy; and
• any additional terms displayed in connection with a product, promotion or service.

Purchases made through the Website are governed by our Terms and Conditions.

Our collection, use and disclosure of personal data are governed by our Privacy Policy.

Where there is any inconsistency, the specific terms relating to a product, order, promotion or service will apply to that particular matter.

3. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Website for purchases.

A person below 18 years old may browse the Website or use it only with the involvement and consent of a parent or legal guardian.

By using the Website, you represent that:

• you have the legal capacity to accept these Terms of Use;
• the information you provide is accurate and complete; and
• your use of the Website complies with applicable laws.

4. Permitted Use

You may use the Website only for lawful, personal and non-commercial purposes, including:

• browsing products and services;
• obtaining general product information;
• creating and managing a customer account;
• placing and managing orders;
• submitting prescription information;
• contacting our customer-service team;
• arranging product collection, fitting or after-sales service; and
• accessing other functions made available by us.

We grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Website in accordance with these Terms of Use.

This right does not transfer ownership of any Website content or intellectual-property rights to you.

5. Prohibited Activities

You must not use or attempt to use the Website to:

• engage in unlawful, fraudulent or misleading activities;
• submit false, inaccurate or unauthorised information;
• place fraudulent orders;
• impersonate another person or organisation;
• use another person’s account without permission;
• gain unauthorised access to any account, system, server or network;
• test or attempt to test the vulnerability of the Website without our written permission;
• bypass security, authentication or access-control measures;
• introduce viruses, malware, harmful code or disruptive material;
• interfere with or disrupt the operation of the Website;
• overload the Website or its supporting infrastructure;
• intercept communications or data transmitted through the Website;
• collect personal data about other users without authority;
• scrape, crawl, index, extract or copy Website content using automated tools without our written permission;
• use bots, scripts or automated methods to purchase products, reserve stock or obtain promotional benefits;
• manipulate product reviews, ratings, promotions or referral programmes;
• reproduce, republish or commercially exploit Website content;
• remove copyright, trademark or ownership notices;
• create a false association with 8ight Optix Vision;
• use the Website in a manner that could damage our reputation;
• assist another person in carrying out a prohibited activity; or
• violate any applicable law or regulation.

We may investigate suspected misuse and cooperate with regulators or law-enforcement authorities where appropriate.

6. Customer Accounts

Some Website functions may require you to create an account.

When creating or using an account, you must:

• provide accurate and complete information;
• keep your information updated;
• choose a secure password;
• keep your login credentials confidential;
• prevent unauthorised use of your account; and
• inform us promptly if you suspect unauthorised access.

You are responsible for activities carried out through your account unless the activity resulted from circumstances for which we are legally responsible.

You must not:

• create an account using false information;
• create an account on behalf of another person without permission;
• share or sell your account;
• maintain multiple accounts to misuse promotions; or
• use an account that has been suspended or terminated.

We may require you to verify your identity before allowing access to an account or completing certain requests.

7. Account Suspension and Termination

We may suspend, restrict or terminate your access to the Website or your account where we reasonably believe that:

• you have breached these Terms of Use;
• your account is being used fraudulently;
• your account has been compromised;
• you have provided false or misleading information;
• your activities create a security, legal or operational risk;
• suspension is necessary to protect other users;
• you have misused promotions or Website functions; or
• we are required to do so by law or a competent authority.

Where reasonably possible, we may provide notice of the suspension or termination.

You may stop using the Website at any time. You may request closure of your account by contacting us, subject to any information we must retain for legal or business purposes.

Account closure does not automatically cancel an order already accepted by us.

8. Product Information

We take reasonable care to present product information accurately. However, product information is provided for general reference and may occasionally contain errors or omissions.

Information displayed on the Website may include:

• product descriptions;
• photographs;
• colours;
• dimensions;
• weights;
• lens specifications;
• coating features;
• compatibility information;
• availability;
• estimated delivery periods; and
• prices.

Actual products may differ slightly from Website images due to:

• lighting;
• screen settings;
• manufacturing variations;
• packaging updates;
• product improvements; or
• differences between device displays.

Colours displayed on a screen may not precisely represent the actual product colour.

You should contact us before purchasing if a particular measurement, colour, function or specification is important to you.

9. Product Availability

Displaying a product on the Website does not guarantee that the product is available.

Products may be:

• out of stock;
• discontinued;
• subject to supplier availability;
• available only by pre-order;
• available only in selected configurations; or
• subject to prescription, measurement or compatibility requirements.

We may update, replace or remove products and services without prior notice.

Product availability and order acceptance are governed by our Terms and Conditions.

10. Pricing and Promotions

Prices, discounts, promotional messages and availability shown on the Website may be changed or corrected at any time before an order is accepted.

Promotions may be subject to:

• specific eligibility requirements;
• limited stock;
• a specified promotional period;
• exclusions for selected products or brands;
• minimum spending requirements;
• limits per customer; and
• separate promotional terms.

Website errors relating to prices or promotions will be handled according to our Terms and Conditions and applicable law.

11. Prescription and Optical Information

The Website may allow you to submit prescription and optical information for the preparation of eyewear.

You are responsible for ensuring that information supplied by you is accurate, complete and current.

This information may include:

• sphere power;
• cylinder power;
• axis;
• addition power;
• pupillary distance;
• fitting height;
• prism measurements;
• lens type;
• prescription validity; and
• other measurements required for your order.

We may request further information or decline to process a prescription where:

• the prescription is unclear;
• required information is missing;
• additional professional assessment is recommended;
• the prescription is outside the range we can supply; or
• we reasonably believe that fulfilment may be inappropriate without an in-person assessment.

Submitting a prescription through the Website does not guarantee that we can fulfil it.

12. General Optical Information

Articles, guides, product descriptions, illustrations and other optical information on the Website are provided for general educational and informational purposes.

They are not intended to:

• diagnose an eye or medical condition;
• replace an eye examination;
• replace professional medical advice;
• prescribe treatment;
• guarantee a particular visual result; or
• recommend a product as suitable for every individual.

You should consult a qualified optometrist, optician, ophthalmologist or healthcare professional where appropriate.

Seek professional attention if you experience:

• sudden changes in vision;
• ongoing visual discomfort;
• eye pain;
• injury;
• unusual symptoms; or
• difficulty adapting to prescription eyewear.

13. Smart Glasses and Electronic Products

Information about smart glasses and electronic products may refer to features provided by manufacturers or third-party service providers.

Certain features may require:

• a compatible smartphone or device;
• an internet connection;
• Bluetooth connectivity;
• a manufacturer account;
• third-party applications;
• software or firmware updates; or
• acceptance of third-party terms.

We do not control third-party applications, operating systems or online services.

Compatibility, functionality and availability may be affected by updates made by:

• manufacturers;
• application developers;
• operating-system providers;
• telecommunication providers; or
• other third parties.

You should review the relevant manufacturer’s instructions, safety information, privacy policy and terms before activating or using an electronic product.

14. No Guarantee of Results

Individual experiences with eyewear, lenses, coatings and electronic products may vary.

We do not guarantee that:

• every customer will experience the same level of comfort;
• a particular coating will completely eliminate glare or reflections;
• blue-light-related products will produce a specific health outcome;
• a customer will immediately adapt to progressive or specialised lenses;
• every electronic feature will work with every device; or
• a product will be suitable for a purpose not stated by the manufacturer.

Any express product warranty or adaptation guarantee will be governed by its specific written terms.

15. Intellectual Property

The Website and its content are owned by or licensed to 8ight Optix Vision.

Protected content may include:

• text;
• product descriptions;
• designs;
• layouts;
• graphics;
• photographs;
• videos;
• icons;
• logos;
• trademarks;
• software;
• code;
• databases;
• downloadable materials; and
• the selection and arrangement of Website content.

These materials are protected by copyright, trademark and other intellectual-property laws.

You may view Website content and make a reasonable number of copies for your personal, non-commercial use.

You must not, without prior written permission:

• reproduce Website content for commercial purposes;
• republish or distribute Website content;
• modify or create derivative works from Website content;
• sell or license Website content;
• use our trademarks or branding;
• frame or mirror any part of the Website;
• use Website content to create a competing product or service; or
• falsely suggest that we endorse another business or service.

16. Third-Party Trademarks

Names, logos, product marks and trademarks belonging to manufacturers or other third parties remain the property of their respective owners.

References to Lenovo and other manufacturers or brands are for product identification and informational purposes.

Unless expressly stated, the presence of a third-party name or trademark does not mean that:

• the third party operates the Website;
• the third party has approved all Website content; or
• a partnership, agency or endorsement relationship exists.

17. User-Submitted Content

The Website may allow you to submit:

• reviews;
• ratings;
• comments;
• questions;
• photographs;
• videos;
• feedback; or
• other content.

You retain ownership of content that you lawfully own.

By submitting content, you grant us a non-exclusive, worldwide, royalty-free licence to:

• host;
• store;
• reproduce;
• display;
• publish;
• adapt;
• format; and
• use

that content for operating, improving and promoting our business and services, subject to applicable privacy and consumer laws.

You confirm that submitted content:

• is accurate and based on your genuine experience;
• is owned by you or used with permission;
• does not infringe another person’s rights;
• does not contain confidential information belonging to another person;
• is not defamatory, abusive, threatening or discriminatory;
• is not misleading or fraudulent;
• does not contain unlawful advertising or spam;
• does not contain malicious software; and
• complies with applicable law.

18. Moderation of User Content

We may review, reject, edit or remove submitted content where we reasonably believe that it:

• breaches these Terms of Use;
• contains personal data that should not be publicly displayed;
• is unrelated to the product or service;
• contains inappropriate language;
• infringes intellectual-property rights;
• is deceptive or fraudulent;
• creates a legal or security risk; or
• is otherwise unsuitable for publication.

We are not required to publish every review or submission.

Removing or declining to publish content does not mean that we accept responsibility for content submitted by users.

19. Reporting Intellectual-Property Concerns

If you believe that material on the Website infringes your copyright, trademark or other intellectual-property rights, contact us and provide:

• your name and contact information;
• identification of the protected work or right;
• identification of the allegedly infringing material;
• the location of the material on the Website;
• an explanation of your claim;
• evidence that you own or are authorised to act for the rights holder; and
• a declaration that the information supplied is accurate.

We may request additional information before reviewing or removing the material.

20. Third-Party Links

The Website may include links to websites or services operated by third parties, including:

• payment providers;
• manufacturers;
• social-media platforms;
• mapping services;
• delivery services;
• application stores;
• product-support websites; and
• other external services.

These links are provided for convenience only.

We do not control and are not responsible for:

• third-party content;
• third-party availability;
• third-party security;
• third-party privacy practices;
• third-party products or services; or
• transactions entered into with third parties.

A link does not necessarily mean that we endorse the linked website or service.

Your use of third-party websites and services is subject to their own terms and policies.

21. Website Availability

We aim to keep the Website reasonably available but do not guarantee uninterrupted or error-free access.

The Website may become unavailable because of:

• maintenance;
• software updates;
• security updates;
• server problems;
• hosting-provider issues;
• internet disruption;
• cyber incidents;
• equipment failure;
• third-party service failure;
• events outside our reasonable control; or
• suspension or discontinuation of the Website.

We may modify, suspend, withdraw or discontinue any part of the Website without prior notice where reasonably necessary.

We are not required to maintain a particular Website function permanently.

22. Website Security

We take reasonable steps to protect the Website, but no internet-based service is completely secure.

You are responsible for:

• using current security software;
• protecting your device;
• protecting your login credentials;
• avoiding suspicious links;
• verifying communications claiming to come from us; and
• maintaining appropriate data backups.

You must not assume that an email, message or website is genuine merely because it uses our name or branding.

Report suspected fraudulent websites, messages or communications to us promptly.

23. Electronic Communications

When you use the Website or contact us electronically, you agree that communications may be provided electronically, including through:

• email;
• account notifications;
• Website notices;
• SMS;
• WhatsApp; or
• other electronic channels selected by you.

Electronic communications may include:

• order confirmations;
• payment notifications;
• delivery updates;
• account notices;
• service announcements;
• warranty information;
• security alerts; and
• legally required notices.

You are responsible for keeping your contact information accurate.

24. Privacy

Personal data collected through the Website will be handled according to our Privacy Policy and applicable Singapore data-protection law.

You should review the Privacy Policy before:

• creating an account;
• submitting a prescription;
• placing an order;
• contacting us;
• uploading photographs or documents; or
• submitting other personal data.

Do not submit another person’s personal data unless you have authority to do so.

25. Disclaimer of Warranties

To the extent permitted by law, the Website is provided on an “as available” basis.

We do not guarantee that:

• the Website will always be available;
• the Website will be free from errors;
• Website content will always be complete or current;
• defects will be corrected immediately;
• the Website will be free from viruses or harmful components;
• search results will be complete;
• third-party links will remain available; or
• the Website will meet every user’s individual requirements.

Nothing in this section affects any warranty or right that cannot lawfully be excluded.

26. Limitation of Liability

Nothing in these Terms of Use excludes or limits liability that cannot lawfully be excluded or limited.

Subject to applicable law, we will not be liable for losses resulting solely from:

• your inability to access the Website;
• temporary Website interruption;
• reliance on general informational content;
• unauthorised use of your account caused by your failure to protect login details;
• third-party websites or services;
• incompatible devices, software or browsers;
• malicious software originating outside systems under our reasonable control;
• inaccurate information supplied by you;
• unauthorised modification of Website content by a third party; or
• events outside our reasonable control.

We are not liable for indirect, incidental, special or consequential loss where such loss was not reasonably foreseeable.

Liability relating to a product purchase will be governed by our Terms and Conditions and applicable consumer law.

27. Indemnity

To the extent permitted by law, you agree to be responsible for losses, claims, liabilities and reasonable costs incurred by us as a direct result of:

• your deliberate misuse of the Website;
• your fraudulent activity;
• your infringement of another person’s intellectual-property rights;
• content unlawfully submitted by you; or
• your material breach of these Terms of Use.

This provision does not require a consumer to compensate us for matters caused by our own negligence, breach of law or misconduct.

28. Changes to the Website

We may change:

• the Website layout;
• content;
• product categories;
• functions;
• account features;
• technical requirements;
• links;
• payment methods; or
• available services.

We may also remove content that is no longer accurate, available or relevant.

Changes to the Website do not automatically change the terms of an order that we have already accepted.

29. Changes to These Terms of Use

We may revise these Terms of Use to reflect changes in:

• our Website;
• business operations;
• services;
• security practices;
• technology;
• legal obligations; or
• regulatory requirements.

The current version will be published on the Website.

Your continued use of the Website after revised Terms of Use are published indicates your acceptance of the revised terms.

Where required by law, we will request fresh consent or provide additional notice.

30. No Waiver

If we do not immediately enforce a provision of these Terms of Use, this does not mean that we have waived our right to enforce it later.

A waiver is effective only where expressly provided in writing.

31. Severability

If any provision of these Terms of Use is found to be invalid, unlawful or unenforceable, that provision will be modified or removed only to the extent necessary.

The remaining provisions will continue to apply.

32. Transfer of Rights

You may not transfer your rights or obligations under these Terms of Use without our written permission.

We may transfer our rights and obligations in connection with:

• a corporate restructuring;
• merger;
• acquisition;
• sale of business;
• transfer of assets; or
• appointment of a service provider,

provided that doing so does not reduce rights that cannot lawfully be reduced.

33. Third-Party Rights

A person who is not a party to these Terms of Use has no right to enforce any provision under the Contracts (Rights of Third Parties) Act 2001 of Singapore, except where expressly stated.

34. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of Singapore.

Any dispute relating to these Terms of Use or use of the Website will be subject to the jurisdiction of the courts of Singapore.

Nothing in this section limits any right to use an applicable consumer dispute-resolution or tribunal process.

35. Contact Information

For questions, feedback, reports of Website misuse or concerns regarding these Terms of Use, contact:

8ight Optix Vision

144 Upper Bukit Timah Road
#03-K18/K19 Beauty World Centre
Singapore 588177

Email: Info@lensmeta.com
Telephone/WhatsApp: +65 8100 1946